Melbourne Floors Mart - Shipping Information At Melbourne Floors Mart, we currently offer click-and-collect services for all orders. For customers who require delivery, we can provide custom shipping quotations.1. Click and CollectAll orders must be collected from our store located at 168A Settlement Rd, Thomastown VIC 3074.Once your order is ready, you will receive a notification to arrange collection.Please bring your order confirmation and a valid ID when collecting your items.2. Custom Shipping QuotationsIf you require delivery, please contact us at sales@melbournefloorsmart.com.au or 03-94643385 for a custom shipping quote.Shipping costs will depend on your location, product weight, and dimensions.3. Damaged or Missing ItemsPlease inspect your order upon collection. If any items are damaged or missing, contact us immediately.For any questions, please contact us at sales@melbournefloorsmart.com.au or 03-94643385.